Water main handle broken and can't be turned off or on

Reported in the Other category anonymously at 21:21, Sun 8 January 2017

Sent to Palmerston North City Council 1 min later.

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I am wanting to put in a new super tub and need to turn off the water main before installing. The person who is installing the tub was unable to turn the water supply off as the handle crumbled away to nothing. I purchased a new handle but with the new handle on it was unable to turn. Address - 25 Clyde crescent Palmerston North. please help

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